Digital Goods Non-Refundable
NexiteAI offers a digital service ("Premium Pro" Pass). Due to the nature of digital products and instant access to premium features, all sales are final and non-refundable.
Cancellation
If you have subscribed to a monthly recurring plan, you may cancel your subscription at any time to prevent future billing.
Partial refunds for unused days in a billed month are not provided.
Failed Transactions
If your payment amount was deducted from your bank account but the Pro features were not activated due to a technical error, the deducted amount will be automatically refunded to your original payment method within 5–7 business days by our payment gateway partner, Razorpay.
Need Help?
For payment-related questions or technical issues, please contact NexiteAI support.
Contact Support